Frequently Asked


How do I Meet My Driver?

How do I Meet My Driver?

At airports, your driver will be waiting in side the terminal with your name on board at designated chauffeur meeting points unless specified other wise. Home/Office/Venues, your driver will arrive 15min early and will call or sms you that he or she has arrived.

What Happens When My Flight Is Running late?

What Happens When My Flight Is Running late?

You will provide your flight number upon booking. Driver will be monitoring flight for any delays so you don't have to get in contact with your driver to advise. One less problem to worry about while travelling.

How Do I Book And Pay ?

How Do I Book And Pay ?

When you fill in our request a quote form a service representative will provide you a written quote within 20 minutes. If you are happy to proceed with the booking you can make payment to secure your transfer details via direct bank transfer or credit card (our service representative will contact you via phone to obtain your card details.) We also accept cash payments however a 50% deposit of the transfer must be paid and credit card details will be required for holding purposes.

Are There Any Extra Charges?

Are There Any Extra Charges?

All our prices are all inclusive. Most credit card and bank card provider's charge a merchant fee of 5% which is added automatically to your transaction unless EFT is chosen for payment method. If your travel is between 10PM & 5AM $20 surcharge will apply.